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While we strive to offer the best service to our clients, we recognize that mishaps do occur. Thus, Quality Rated Products caters to buyers through easy returns and exchanges for purchases that do not meet our standards.
If you have received a faulty, broken, malfunctioning, or the wrong product, please let us know immediately. Bear in mind that we can only respond to such requests when they’re made within 7 days of receiving the order. To complete the return process, you must:
As long as your returns meet the specified conditions, we will send a replacement or credit your registered bank account. The latter will be the price of the product exclusive of the shipping charges you incurred while sending things back to our warehouse.
Not all equipment is eligible for returns. Oftentimes, we do not offer this policy for items with ongoing promotions or those that are rapidly going out of date. However, you may still be able to apply for account credit. So, please make sure that you check whether a product is refundable before making a return.