Quality Rated Products — Terms & Conditions
These Terms and Conditions (“Terms”) govern all access to and use of the website, retail operations, and services provided by Quality Rated Products (“Company,” “we,” “us,” or “our”). By purchasing products, accessing our website, or utilizing any Company service, you (“Customer,” “you,” or “your”) acknowledge and agree to be bound by these Terms. If you do not agree, you must refrain from using our services.
1. Scope of Services
1.1 The Company offers consumer goods, electronics, accessories, and related services (“Services”).
1.2 Customer use of the Services must comply with all applicable federal, state, and local laws, as well as these Terms.
1.3 The Company reserves the right, in its sole discretion, to refuse or discontinue service to any individual for violations of these Terms, abusive conduct, or unlawful activity.
2. Orders, Pricing, and Payment
2.1 All prices are stated in U.S. dollars and are subject to change without prior notice.
2.2 Payment in full is required at the time of purchase unless expressly agreed otherwise in writing.
2.3 Accepted payment methods include major credit cards, debit cards, cash, and approved digital payment platforms.
2.4 All orders—whether placed online or in‑store—are subject to verification, product availability, and fraud‑prevention review.
2.5 The Company reserves the right to cancel or refuse any order at its discretion.
3. Shipping, Delivery, and Risk of Loss
3.1 Any shipping or delivery timelines provided by the Company are estimates only and are not guaranteed.
3.2 Title and risk of loss transfer to the Customer once the carrier accepts the shipment.
3.3 The Customer is solely responsible for providing accurate and complete shipping information. The Company is not liable for delays or losses resulting from incorrect or incomplete information.
4. Returns, Exchanges, and Refunds
4.1 Returns and exchanges are governed by the Company’s official Return Policy, which is incorporated herein by reference.
4.2 Returned items must be in original condition, including all packaging, accessories, and documentation.
4.3 Certain categories of merchandise—such as consumables, opened software, personal‑use items, and custom or special‑order products—may be non‑returnable.
4.4 Refunds may be issued to the original payment method or as store credit, at the Company’s discretion and subject to applicable policies.
5. Warranties
5.1 New products may include manufacturer warranties; such warranties are provided solely by the manufacturer and are subject to their terms and conditions.
5.2 The Company may offer optional extended warranties or protection plans, which are governed by separate written agreements.
5.3 Used, open‑box, refurbished, clearance, and vintage items are sold “as‑is” unless expressly stated otherwise in writing.
5.4 The Company disclaims all implied warranties to the fullest extent permitted by law.
6. Service Handling and Customer Submissions
6.1 By submitting any product, device, or digital file for service, the Customer represents and warrants that they own the item or have full legal authority to authorize service.
6.2 The Company is not responsible for damage resulting from pre‑existing defects, improper storage, misuse, or manufacturer‑related issues.
6.3 While reasonable care is exercised, the Customer acknowledges that minor variations, changes, or incidental effects may occur during normal service processes.
7. Limitation of Liability
7.1 To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising out of or relating to the purchase or use of any product or service.
7.2 The Company’s total aggregate liability for any claim shall not exceed the amount actually paid by the Customer for the specific product or service giving rise to the claim.
7.3 These limitations apply regardless of the legal theory asserted, including contract, tort, negligence, strict liability, or otherwise.
8. Privacy and Data Handling
8.1 Customer information is collected, stored, and used in accordance with the Company’s Privacy Policy.
8.2 The Company does not sell or disclose personal information to third parties except as necessary to fulfill orders, provide Services, or comply with legal obligations.
9. Intellectual Property
9.1 All content, trademarks, logos, designs, text, images, and materials displayed on the Company’s website or in its marketing materials are the exclusive property of Quality Rated Products.
9.2 Any unauthorized reproduction, distribution, modification, or use of such content is strictly prohibited.
10. Modifications to Terms
10.1 The Company may amend or update these Terms at any time without prior notice.
10.2 Continued use of the Services following any modification constitutes acceptance of the revised Terms.
11. Contact Information
For inquiries regarding these Terms and Conditions, please contact:
Quality Rated Products
Email: Info@QualityRatedProducts.com
Phone: (855) 586-8686
Address: 8301 Vintage Club Circle, Wilmington, NC 28411